Privacy Statement
Introduction
This privacy policy sets out how Connect Personnel Ltd companies use and protect any information that you give us.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.
Please read the following carefully to understand how we will treat your personal data. This policy may change and you should check this page from time to time to ensure you are happy with the changes.
We may notify you of changes to this policy by email.
1. What We Collect
We may collect the following personal information when you voluntarily complete requests for services, for example job applications, on the website, on social media, or in person, for example on the phone or in branch. Or from third party job boards where you have registered your CV for the purposes of finding work:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- sensitive data, such as that included in your CV, required for referencing or to pay you for work
2. What We Do With the Information We Gather
2.1 Corporate Clients
We process this information for our legitimate interests in order to understand your needs and provide you with a better service, and to meet contractual obligations. In particular for the following reasons:
- To provide our recruitment services to you and to facilitate the recruitment process
- To market our full range of recruitment services to you
- To enable us to develop and market other products and services
- To improve our customer service and to make our services more valuable to you
- To send you details of reports, promotions, offers, networking and client events
- To answer your questions and enquiries
- To inform third parties, regulatory or law enforcement agencies if required by law
- To carry out our obligations arising from any contracts entered into between you and us
2.2 Individuals/Candidates
We process your personal information for our legitimate interests in order to understand your needs and provide you with a better service. In particular for the following reasons:
- To provide our recruitment services to you and to facilitate the recruitment process
- To assess data about you against vacancies which we judge may be suitable for you
- To send your information to clients in order to apply for jobs
- To improve our customer service
- To answer your questions and enquiries
- To engage third parties for references, qualifications and criminal reference checking services
- To inform third parties, regulatory or law enforcement agencies if required by law
- To use your information on an anonymised basis to monitor compliance with our equal opportunities policy
Connect Personnel Ltd will not share your information for marketing purposes with any third parties.
3. Overseas Transfers
Where your data is transferred outside of the European Economic Area (EEA) we will ensure that either a) the European Commission has made an adequacy decision with respect to the data protection laws of the country to which it is transferred, or b) we have entered into a suitable data processing agreement with the third party.
4. How Long Will You Hold My Information For?
The Company will retain your personal data only for as long as is necessary. Typically this is for no more than 2 years without any activity or contact, although different laws require us to keep different data for different periods of time.
5. How Will You Protect My Information?
We will use strict operational procedures and adequate, technical and organisational security measures to prevent any unauthorised access, change, deletion or transmission of this personal information.
6. Website - How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
7. Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information. You may request details of personal information which we hold about you by writing or emailing us at:
Connect Personnel Ltd, 23 Military Road, Chatham, Kent, ME4 4JG
Tel. 01634 400690
Email: chatham@connectpersonnel.co.uk
8. Complaints or Queries
If you have any complaints or queries about how we handle your data, please write or email our Data Protection Officer at the address above. You also have the right to lodge a complaint with the ICO (0303 123 1113).